I have a substantial balance of Qantas points. Being an aging citizen disinclined to travel, my desire is to leave my points to my children.
BUT I CANNOT!!
When I pass, my points are zeroed. These points have been earned as an outcome of my engagement in commercial activity. I should be entitled to gift or bequeath them.
For business organizations to expunge points and send them into the ether is grossly unfair. This is a trading practice that should be corrected.
My points represent an entitlement that should be mine to adjudicate. The fact that they are trashed if not used personally is so very wrong.
This is a situation that should be put to rights.